Casablanca day tour Privacy Policy

Last Updated: December 15, 2024

Introduction

Welcome to Casablanca day tour. We are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website, mobile applications, or services, or when you otherwise interact with us.

By using our services, you consent to the practices described in this Privacy Policy.

Information We Collect

Personal Information

We may collect the following types of personal information:

  • Contact information (name, email address, phone number, mailing address)
  • Identification information (passport details, identification cards, driver’s license)
  • Travel preferences and requirements
  • Travel itinerary and booking details
  • Emergency contact information
  • Demographic information
  • Health information relevant to your travel needs (allergies, disabilities, medical conditions)
  • Feedback, inquiries, and communication with us

Information Collected Automatically

When you visit our website, we may automatically collect:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, links clicked)
  • Location data (with your permission)
  • Cookies and similar tracking technologies

How We Use Your Information

We use your personal information for the following purposes:

  • To provide and manage travel services you request
  • To process bookings and complete transactions
  • To communicate with you about your bookings, inquiries, or feedback
  • To personalize and improve your experience with our services
  • To send you marketing communications (subject to your preferences)
  • To comply with legal obligations related to travel (visa requirements, border control, etc.)
  • To protect the security and integrity of our services
  • To analyze and improve our business operations

Legal Basis for Processing (For EEA/UK Users)

For users in the European Economic Area (EEA) or United Kingdom, we process your personal information based on the following legal grounds:

  • Performance of a contract when we provide services you request
  • Your consent when we ask for it for certain activities
  • Legitimate interests that are not overridden by your rights
  • Compliance with legal obligations

Information Sharing and Disclosure

We may share your information with:

Service Providers

  • Hotels, airlines, transportation companies, and other travel suppliers
  • Customer support services
  • IT and cloud service providers
  • Marketing and analytics services

Third-Party Payment Processors

We use third-party payment processors, including PayPal and Stripe, to process payments for our services. When you make a payment through our website:

  • You will be redirected to the payment processor’s platform or their services will be integrated into our booking system.
  • The payment information you provide is collected directly by these processors and is subject to their respective privacy policies.
  • We do not collect or store your credit card details or payment information on our servers.
  • We may receive certain limited information from these processors, such as payment status to facilitate your transaction and provide customer support.

Please review the privacy policies of these third-party payment processors for information about how they collect, use, and protect your payment information:

Legal Requirements

We may disclose your information if required by law, governmental request, or when necessary to:

  • Comply with a legal obligation
  • Protect our rights and property
  • Prevent fraud or abuse
  • Ensure the safety of our users

International Data Transfers

As a travel agency, we operate internationally and may transfer your data across borders. When we transfer personal information outside of your country, we take steps to ensure adequate protection in compliance with applicable data protection laws.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights and Choices

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information
  • Restrict or object to certain processing activities
  • Request the transfer of your information to another service
  • Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the details provided below.

Cookie Policy

Our website uses cookies and similar technologies to enhance user experience and collect information about how our website is used. You can manage cookie preferences through your browser settings.

Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes through our website or by other means.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

GlobeDeal LLC
30 N Gould St Ste R
Sheridan, WY 82801
Email: Contact@moroccocitiestours.com
Phone: +212648564858